Cancellation fees will be charged as follows:

On the day: 100% of the accommodation fee
From 2 days before: 50% of the accommodation fee
From 7 days before: 30% of the accommodation fee

*A separate cancellation policy may be set for each accommodation plan or date.
Please be sure to check the cancellation policy on the plan details page (next to the availability calendar, etc.) and the reservation procedure screen (reservation step).

Regarding no-shows without notice
For no-shows, we will charge you as follows:
No-show/no-arrival without notice: 100% of accommodation fee

*A separate cancellation policy may be set for each accommodation plan or date. Please be sure to check the cancellation policy on the plan details page (next to the availability calendar, etc.) and on the reservation procedure screen (reservation step).